It’s time for Bits & Bytes…
… where we bring you news, innovations, and thought-provoking insights from AI, IT, and beyond. In this week’s newsletter we’re looking at:
- Verizon’s Gemini AI making customer support smoother and smarter.
- A court ruling that lets AI learn from books as long as it plays fair.
- xAI hinting at an advanced editor that could redefine work and collaboration.
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IN THE SPOTLIGHT
✨ Verizon is using Gemini for Customer Support
Verizon is making customer service smoother by launching a Gemini AI assistant, built with Google, to help customers solve complex issues quickly and still connect with a human when needed.
With 24/7 live chat and a new “Customer Champion” feature, Verizon aims to streamline support, reduce errors, and keep customers informed every step of the way.
TL;DR
- Verizon adds Gemini AI for faster customer service.
- Human support available when AI can’t help.
- 24/7 live chat and proactive updates now live.
TECH HEADLINES FROM ACROSS THE WEB
⚡Gemini Powers Robots to Work Offline
Google’s new Gemini Robotics On-Device lets robots think, learn, and adapt no internet required. From assembling parts to folding laundry, it brings precision and versatility right to the robot itself. It’s a huge step forward for making robots more capable, reliable, and ready for any environment.
✊Judge Rules: AI Can Learn From Books, Not Rob Them
A federal judge just ruled that training AI on copyrighted books counts as fair use as long as the texts were legally obtained. It’s a landmark win for AI developers, but a warning too: piracy won’t be excused. The takeaway? AI can learn, but it must play by the rules.
✍️ Grok is Coming for Your Docs
Leaked code suggests xAI is building an advanced editor for Grok one that supports spreadsheets and lets you chat with the AI while you work. It’s a bold move that could put xAI in the same lane as OpenAI, Microsoft, and Google, reshaping how we create and collaborate online.
TECH FOR GOOD
⚡Google gives developers a free AI assistant
Google just launched Gemini CLI, letting devs bring Gemini’s coding, research, and content powers straight into their command line. It’s fast, versatile, and free (for now), giving you direct access to powerful AI tools right where you work.
